Refund Policy for Digital Products with Email Delivery:
We are committed to providing our customers with the best possible experience when purchasing digital products from our store. As our products are delivered via email, we have certain policies in place to ensure that our customers receive the products they have paid for, and that they are satisfied with their purchase.
- Refund Eligibility: All sales of digital products are final, and we do not offer refunds unless there is a technical problem with the product that cannot be resolved. If you experience technical difficulties accessing the product you purchased, please contact our customer firstname.lastname@example.org within 48 hours of receiving your purchase.
- Technical Issues: If you experience technical problems with your digital product, please contact us at email@example.com within 48 hours of receiving your purchase, and we will make every effort to resolve the issue. If we are unable to resolve the issue, we will offer a full refund for the purchase price of the product.
- Fraudulent Activity: We take fraudulent activity very seriously and reserve the right to refuse service to anyone who engages in fraudulent behavior. If we suspect that a purchase has been made fraudulently, we reserve the right to cancel the order and refund the purchase price of the product.
- Contact Us: If you have any questions or concerns about our refund policy, please contact us at firstname.lastname@example.org. Our customer support team is available to assist you with any issues you may have.
We appreciate your business and thank you for choosing our store for your digital product purchases.